Refund Policy

Last updated: 24 August 2026

We want every family to feel good about trying Bright Sparks Kids. Here’s exactly how our guarantee works.

7-Day Money-Back Guarantee

If you’re not happy with The Bright Sparks Focus System for any reason, email us within 7 days of your purchase and we’ll refund you in full. No forms, no hoops to jump through — just tell us your order email and we’ll take care of it.

How Digital Refunds Work

Because our products are instant digital downloads, there’s nothing to ship back. Once your refund is confirmed, please stop using and delete any printed or saved copies of the files.

How To Request One

• Email support@brightsparkskids.com with the subject line "Refund Request".
• Include the email address you used at checkout (and your order number, if you have it).
• We’ll confirm your refund and process it back to your original payment method, usually within 5–7 business days.

Add-Ons Purchased at Checkout

If you added The Bright Sparks Emotions Toolkit (or any other add-on) at checkout, it’s covered by the same 7-day guarantee.